Lovin' Mama Farm Farm PRivacy Policy

Lovin’ Mama Farm (“Lovin’ Mama,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, join our email or text-message list, contact us, or otherwise interact with us.

We may collect information that you provide directly to us, including:

• Your name
• Email address
• Telephone number
• Billing and shipping address
• Order and transaction information
• Account or customer-profile information
• Communications, questions, reviews, or other information you submit

Payments are processed by our ecommerce and payment-service providers. We do not directly store complete payment-card information.

We may also automatically collect certain information about your use of our website, including your IP address, browser type, device information, pages viewed, referring website, approximate location, and interactions with our website, emails, or advertisements. We may collect this information through cookies, pixels, analytics tools, and similar technologies.

We may use personal information to:

• Process and fulfill orders
• Provide customer service
• Manage customer accounts
• Send order, delivery, and other transactional communications
• Send email and SMS marketing when you have consented
• Provide information about products, farm activities, events, classes, promotions, and other Lovin’ Mama offerings
• Personalize and improve our website and communications
• Measure marketing and website performance
• Prevent fraud, protect our systems, and maintain security
• Comply with legal and regulatory obligations

When you subscribe to our email list, we may send you news, product information, farm updates, event announcements, special offers, and other marketing communications.

You may unsubscribe at any time by clicking the unsubscribe link included in an email. Unsubscribing from marketing emails will not prevent us from sending necessary transactional messages concerning your purchases or account.

When you provide your mobile telephone number and expressly opt in to receive text messages from Lovin’ Mama Farm, we may use that number to send recurring marketing and promotional text messages. These may include product announcements, farm and store updates, events, reminders, special offers, abandoned-cart reminders, and other Lovin’ Mama news.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any marketing text message. You may reply HELP for assistance or contact us at corinne@lovingmamafarm.com.

We may use service providers, including Klaviyo and telecommunications providers, to facilitate and deliver our text-message program. These providers may process your telephone number, consent records, message activity, device information, and related technical data solely as necessary to provide services to us.

We do not sell or rent your mobile telephone number. We do not share your mobile information with third parties or affiliates for their own marketing or promotional purposes. Information obtained through the SMS consent process, including your telephone number and consent records, will not be shared with third parties for their marketing purposes.

The foregoing does not prohibit us from sharing information with vendors and service providers that help us operate our messaging program, provided those parties use the information only to perform services on our behalf.

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website activity, measure campaign performance, and provide more relevant content or advertising.

Your browser may allow you to block or delete cookies. Certain website features may not function correctly when cookies are disabled.

We may disclose personal information to:

• Ecommerce, payment, fulfillment, delivery, and customer-service providers
• Email, SMS, website-hosting, analytics, and marketing-service providers
• Professional advisers, including accountants, attorneys, and consultants
• Government authorities or other parties when required by law
• A purchaser or successor in connection with a merger, sale, financing, restructuring, or transfer of all or part of our business

We may also disclose information when reasonably necessary to protect Lovin’ Mama, our customers, our rights, our property, or the security of our services.

We do not sell or rent personal information in exchange for money.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, meet legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Depending on where you live, you may have rights concerning your personal information, including the right to request access, correction, or deletion, or to object to or restrict certain uses.

You may submit a privacy request by emailing corinne@lovingmamafarm.com. We may need to verify your identity before completing a request. Certain information may be retained where required or permitted by law.

Our website and marketing programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Please contact us if you believe a child has provided personal information to us.

Our website may link to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties.

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Your continued use of our website after a revision becomes effective is subject to the updated policy.

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:

Lovin’ Mama Farm
Email: corinne@lovingmamafarm.com